Higher Education Texting, Made Personal
Conversational text messaging is a great way to engage prospective students and keep your current students on track with engaging communication. Our premiere texting platform for higher education allows you to communicate and drive student engagement on a personal level, efficiently and effectively.
98%
of text messages are read
90%
of messages are read within 3 minutes after being sent
50-90%
higher ed text messaging engagement rate
Personalize Student Outreach
Integrating your CRM or SIS data allows you to segment your audiences and build targeted communications to ensure that your messages hit the right mark at the right time. By sending messages that are tailored to each student, you can limit opt-out rates and improve response rates. Message is a preferred partner of Ellucian and Salesforce and can be found on the AppExchange.
Schedule Texts with a Message Calendar
Use Message’s texting calendar to connect with students, manage everyday communications, coordinate campaigns and avoid sending recipients too many messages at once.
Automate Text Messages and Responses to Students
Manage your workload by scheduling and automating responses. Using chatbot functionality designed for higher education, you can respond to common student questions and replies about topics such as admissions and financial aid deadlines, registration, or requirements like GPA and course work.
Track Texting Responses and Engagement
Measure the success of your messages—including texting response rate and overall engagement—using Message’s superpowered analytics. Explore our case studies to learn how other institutions have successfully intergrated Message into their communication and engagement strategies.
Streamline Workflows with Salesforce Integrations
For institutions using Salesforce, Message enables messages to be sent directly from the Salesforce interface and to be tracked seamlessly in the Salesforce system. Alternatively, institutions may choose to use Message to integrate Salesforce data into their account and bidirectionally sync data between systems regularly.
Re-enroll Stop Outs
Introducing The Playbook for Stop-Outs — from Modern Campus Message (formerly known as Signal Vine).
A Student Engagement Solution
for the Entire Learner Lifecycle
Message streamlines and improves enrollment management through text messages that engage prospective students, enrollees, alumni and more.
Message helps hundreds of institutions increase student engagement, foster student success and boost retention.
Message's conversational messaging enables you to reach your alumni with the right message at the right time.
Encourage learners to engage with your continuing education and workforce development offerings with Message's unique Blended Messaging approach.
Improve college access, student outcomes and reduce Summer Melt through Message's college access texting solutions.
Message helps improve student access to financial aid with text messaging by connecting students to resources to help make educated choices.
Key Features for the Modern Administrator
Multi-Media Messaging
Sometimes a picture is worth a thousand words. Today’s students expect SMS text messages from college and universities to go beyond plain text. Modern Campus Message enables institutions to send images, videos, links and GIFs. However you want to get your message out, we have the tools to do it.
Virtual Advisor
Consider our AI-powered Virtual Advisor your personal assistant. Use it to answer frequently-asked questions and provide responses in real time. This highly technical chatbot can accurately judge whether or not it understands the question and will only respond to messages it feels confident answering.
Response Sorting
Our Message Inbox automatically sorts incoming texts from students so you know what needs your attention. This allows you to prioritize students who need help fast, rather than spending time browsing messages that don't need a response.
Contact Management
Determine what data you want to use with your contacts, how you want it structured and how it's best incorporated with your CRM or SIS. With this in mind, your team can customize contact views to fit your needs.
Reporting and Analytics
Track student engagement, response rate and the overall effectiveness of your text messaging campaigns. You’ll know immediately what's working and what’s not across each touchpoint of the student experience.
Connect with your students, prospects, and alumni at each stage of their educational journey.
Explore the leading texting platform for higher education.
Related Resources
Guide
A Higher Ed Guide for Designing Text Messaging Campaigns
How to design text messages that engage students, prospects and alumni
Success Story
Cuyahoga Community College Connects Students with Enrollment Resources 24-7
How Ohio’s oldest community college leverages Modern Campus Message to re-enroll stop-outs & provide students with custom enrollment support at scale
Success Story
University of California San Diego’s Student Success Coaching Program Grows 4x
How Message enables a large, public university to connect with more than 1,800 first-generation students